Assess the exposure
Identify the sources, searches, accounts and AI descriptions driving concern. Separate new facts from repeated coverage and unsupported claims.
Crisis reputation & digital risk
When the stakes rise,
bring the response together.
An allegation, disputed story or sudden wave of attention can affect a person and an organization at the same time. We help you understand the exposure, prioritize the response and coordinate the work around the people who need to act.
Make the next decisions with a clearer picture.
Set the response priorities
Agree the objectives, audiences, approval contacts and immediate work. Decide when a correction, public response or quieter action is appropriate.
Coordinate the people involved
Work alongside your legal counsel, communications team and internal leadership. Keep factual records, source requests and content approvals connected.
Build beyond the immediate issue
Develop accurate professional context and a sustained monitoring plan. Address new material as the situation develops and review the longer term public record.
Senior judgment for sensitive matters.
Chad Angle brings reputation industry leadership and direct experience with sensitive client situations. Across his career, senior leaders, public figures and their representatives have sought his guidance. That perspective informs RR’s work with clients and their advisers.
A clear scope for your situation.
Custom proposal
Response availability, covered channels, decision makers and communication frequency are agreed at intake. Legal representation, cybersecurity response and physical protection are separate professional disciplines. Your proposal identifies deliverables, fees, approvals, outside costs and reporting.
Questions about this service.
Can you work with our existing lawyer or PR team?
Yes. We establish responsibilities and approvals with the people already advising you. Reputation work should fit the wider response.
Should I send sensitive documents with my first inquiry?
Start with a brief description and relevant public links. We can agree how sensitive information should be shared after the initial conversation.
Will you respond publicly on our behalf?
Only where that responsibility and the approval process are explicitly agreed. Some situations are better addressed through source requests, private coordination or careful monitoring.
Let’s look at your situation.
Tell us what people are finding and what needs to change. We will identify the right next step.