DENTAL REVIEW ESCALATION CHECKLIST
Reputation Repair
Updated October 30, 2026
https://www.getreputationrepair.com/resources/dental-review-toolkit/

1. Record the public review link and the concern. Keep patient information out of this checklist.
2. Route treatment, privacy, billing disputes, legal allegations and uncertain identity questions to the designated reviewer.
3. Agree on an appropriate next action before publishing. Avoid confirming a patient relationship in public.
4. Record the owner, approval status, action and next review date.

Have your practice privacy or legal reviewer approve the workflow and response wording. Negative sentiment alone does not establish a platform violation. A correction request is different from a confirmed correction.

Sources
Google Maps: https://support.google.com/contributionpolicy/answer/7400114
FTC: https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers
ADA: https://www.ada.org/resources/practice/legal-and-regulatory/managing-dental-practice-online-reviews
HHS: https://www.hhs.gov/hipaa/for-professionals/compliance-enforcement/agreements/new-vision/index.html